A content steward is a trained staff member responsible for reviewing and updating assigned web pages. These individuals know their unit or program well and are trusted to ensure the website's content is accurate, up-to-date, and accessible.


Responsibilities of a Content Steward

As a content steward, you’re expected to:

  • Review and update assigned pages regularly based on a set schedule (like every 3, 6, or 12 months).
  • Check for accuracy — such as dates, names, and links.
  • Make or request updates if something is outdated. 
  • Collaborate with subject matter experts and your MarCom liaison. 
  • Follow accessibility and brand guidelines. 
  • Use tools like WordPress, DubBot, and the Governance Plugin to manage your tasks.

Before you can manage web content on Cornell SC Johnson College of Business websites, there are a few key steps you must complete:

3 Things You Need To Do

  • Confirm Your Role: A content steward is assigned for each page of the website. This is typically done by your leadership. 
  • Complete Training: All stewards and secondary contacts must complete the mandatory web steward training before gaining editing access. 
  • Request Website Access: Once training is complete, you must request access to edit content on the relevant websites.

Being a content steward means helping keep the website strong, user-friendly, and on-brand. You’re not doing it alone—training and support are available every step of the way.