Accurate content builds trust, supports the
institution’s credibility, and ensures the
website remains a reliable resource for all
users. Follow these steps to review and verify
page content:
Review for Accuracy
- Check all names, dates, titles,
statistics, and geographical locations for
correctness.
- Identify and flag outdated or stale
information, such as past events, old
faculty titles, or old
programs.
Key Questions to Ask:
- Are all details factually
correct?
- Are quotes attributed to the right
individuals?
- Are classes, dates, and other
time-sensitive details current?
Fact-Checking Tips
Always double-check the
basics:
- Spelling of names and places: Verify against official directories,
organizational websites, or published
materials.
- Example: A professor’s name may be
misspelled on an event page—check
against the department’s
directory.
- Titles and affiliations: Confirm
these with organizational charts, email
signatures, or professional
profiles.
- Example: Ensure a faculty member’s
listed title matches their official
appointment.
- Gender and preferred pronouns: Use
the individual’s preferred terms,
referencing profiles, biographies, or
direct confirmation.
- Dates: Check dates for accuracy,
especially for past events, deadlines, or
historical facts.
- Example: Ensure “Fall 2023” aligns
with the correct calendar months for
the institution.
- Numbers and statistics: Double-check figures, especially if small
errors can significantly change meaning.
Example: Ensure a fundraising goal of $1.5
million isn’t accidentally listed as $1.5
billion.
- Geographical locations: Verify that
place names are accurate and spelled
correctly.
Avoid Common Errors:
- Memory reliance: Avoid relying on
memory. Look up facts, even for seemingly
straightforward details.
- Assumptions: Verify facts,
especially those that “seem
obvious.”
- Example: A link labeled “campus map”
should be checked to ensure it points
to the current map, not an outdated
version.
- Second-hand sources: Avoid using
unverifiable secondary accounts.
Prioritize information directly from the
source.
- Example: Use the original research
paper or official website, not a
third-party blog summarizing the
information.
Resources: Fact checking your
content
Red Flags to Watch For
Be cautious with these content
types:
- Sweeping statements: Avoid vague
claims like “experts say” unless backed by
credible research or
citations.
- Absolute claims: Avoid phrases like
“the only” or “the first” unless you can
confirm with reliable
evidence.
- Example: “Our college is the first to
launch this program” should link to
documentation supporting the
claim.
- Contradictory advice: If a
statement conflicts with known sources,
cite reputable evidence.
- Example: A new dietary recommendation
should include references from
authoritative health
organizations.
- Potentially harmful content: Be
especially careful with medical, legal, or
investment-related information. Erroneous
details could harm users or lead to legal
liability.
- Example: A health article claiming a
treatment has “no side effects”
requires strong evidence from
peer-reviewed studies.
Tip from Training:
- Err on the side of caution with sensitive
topics. Consult MarCom for support with
any questionable claims.
Identifying Reputable and Stable Sources
When verifying or sourcing
information, ensure the content meets these
criteria:
- Ensure all links point to reliable
sources, such as institutional websites,
peer-reviewed research, or reputable news
outlets.
- Avoid linking to user-generated platforms
unless absolutely necessary (e.g.,
Wikipedia for general
context).
- Test all links to confirm they work and
lead to the correct
destination.
Reputable Sources:
- Credibility: Is the source
well-known for accuracy and reliability?
Examples include .edu, .gov, and reputable
.org websites.
- Authority: Does the source have
expertise in the subject? Peer-reviewed
journals, official organizations, and
industry leaders are strong
examples.
- Transparency: Can the claims be
traced to clear, documented evidence?
Avoid sources that lack citations or
references.
Stable Sources:
- Longevity: Use links that are
unlikely to break or become outdated
quickly (e.g., avoid temporary news
links).
- Updates: Ensure the source is
maintained and regularly
updated.
- Example: Link to the college’s
official calendar instead of an
event-specific landing
page.
- Trusted Platforms: Use trusted
digital libraries or databases instead of
user-generated platforms like forums or
wikis.
Examples of Reputable
Sources:
- Government and educational sites (e.g.,
.gov or .edu).
- Authoritative organizations (e.g., WHO,
IEEE).
- Well-known publications with rigorous
editorial standards.
Tools and Collaboration
- Use DubBot to identify broken
links, spelling errors, and accessibility
issues.
- Consult your MarCom liaison for complex
issues or to verify sensitive
content.
Tip from Training:
- Leverage institutional resources like the Cornell editorial style guide and MarCom
knowledge base to maintain consistent
standards.
Regular Review Cycles
- Fact-check content as part of regular review cycles (e.g.,
quarterly or annually).
- Flag outdated content for revision or
removal during these reviews.
More Information & Resources
Fact Checking Your Content